Healthcare Communications
I help healthcare organizations translate complex clinical, operational, and brand narratives into clear, compelling content — from long-form thought leadership to patient-facing copy. With 15+ years of experience across B2B and B2C healthcare, I’ve written for global enterprises, regional health systems, and specialty practices.
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Over six years, produced short- and long-form content across GE HealthCare’s seven content verticals — POCUS, Versana, Empowered Women’s Health, Diagnostic Cardiology, Patient Care Solutions, Consumables, and Corporate — including podcast copy and editorial content designed to reach both clinicians and patients.
Work evolved beyond original content creation to include SEO reoptimization — auditing existing articles for keyword performance, identifying ranking gaps, and rewriting titles, headers, and copy to improve discoverability without compromising editorial integrity. All three reoptimized articles went from an F to an A on Skyword’s SEO scorecard.
61 pieces across 7 verticals over a 6-year engagement — including SEO reoptimization work that took all three audited articles from F to A scores.
Produced a range of content for Mass General Hospital, including patient stories that required both editorial sensitivity and clinical accuracy, alongside cornerstone content designed to anchor the institution’s web presence and inform patient decision-making.
Patient story work demanded a particular balance: honoring individual experience while maintaining institutional voice, clinical precision, and health literacy standards appropriate for a general audience.
18 deliverables spanning patient narratives and high-value cornerstone content — content types that require the highest level of editorial care in healthcare communications.
We’ve really appreciated the work Tayla has done for us. The content has been a great addition to our wellness emails, and everyone here has been really pleased with it. We especially appreciated how she was able to talk about complex things, but then define them in a patient-friendly way. Her tone was spot-on.Tom H., Sr. Manager, Digital Marketing — Massachusetts General Hospital
Wrote blog content across the HCA Healthcare system — one of the largest for-profit hospital networks in the U.S. — producing patient-facing articles covering health conditions, preventive care, and health system services over a sustained four-year engagement.
Content required consistent adherence to health literacy standards, brand voice, and editorial accuracy across a high-volume output, while remaining accessible and actionable for general health consumers.
116 articles published system-wide over 4 years — sustained, high-volume output for one of the nation’s largest health systems.
Developed blog content serving two distinct audiences: health seekers navigating care options and physicians exploring PACT membership and career opportunities. Each piece required a different editorial posture — accessible and reassuring for patients, authoritative and professional for clinical candidates.
Navigated the strategic challenge of writing for clinicians and consumers within the same content program — without conflating voice, tone, or intent.
Produced a wide range of content for WG Content’s healthcare clients — including service line page updates for multiple hospital systems, webinar-to-article editorial summaries, and consumer health blog posts for Emory Healthcare and Catholic Health, among others.
The engagement required adapting quickly across client brands, content types, and audience needs — from clinician-facing service line copy to patient-facing health education — while maintaining the editorial consistency each health system expected.
Nearly two years of multi-format, multi-client content production across hospital systems including Beth Israel Lahey Health (BIDMC, Anna Jaques, Beverly Hospital, Mount Auburn Hospital), Emory Healthcare, Catholic Health, and UW Medicine.
Selected through an RFP process to update ovarian cancer content across six web pages on ovarian.org and two print resource guides for patients newly diagnosed with ovarian cancer and those living with recurrent disease.
All content was written at or below a sixth-grade reading level, incorporating plain language principles, inclusive language (“anyone born with ovaries”), and SEO best practices. The engagement required scientific knowledge of ovarian cancer, current treatment options, and the ability to translate clinical information into clear, compassionate content for a vulnerable patient audience.
6 web pages + 2 print resource guides updated with current treatment information, statistics, and inclusive language — delivered across Q2–Q4 2023.
Produced 900-word articles on rehab therapy topics — physical, occupational, and speech-language pathology — for a software platform serving rehab therapy practices. Content was designed to educate clinicians on industry topics, practice management, and clinical best practices while supporting the platform’s SEO and thought leadership goals.
Translated complex rehab therapy subject matter into practitioner-ready content that demonstrated clinical credibility while driving organic search performance.
Whether you need a single white paper or an ongoing content partner, I bring the clinical literacy, editorial discipline, and strategic thinking your communications deserve.
Get in Touch Or email me directly at tayla.holman@gmail.com to tell me about your project.